Delivering a touch of pride with each order
We take the upmost care when packaging and shipping your products. Years in our business has helped us perfect the process for our clients.
There are different ways to ship
To offer you the best service, we provide estimates on the most economical and efficient means of transport by both courier and LTL freight carrier. Our preferred carriers are: FedEx, UPS, CanPar, Purolator and Loomis.
For larger orders and larger box sizes we recommend LTL.
Tracking your shipment
When your new custom boxes leave our facilities, we forward the tracking number based on your choice of courier.
This will vary based on size, weight, shipping method and destination. However, we have years of experience working with carriers and know how to obtain the best rates for our clients. During the quotation process we would be pleased offer you the best options available.
Arranging your own shipping
You are welcome to arrange pickup and shipping. The moment your order is complete we will be glad to provide you with sizing and weight of your packed order so transport can be arranged.
Taxes and duties to the USA from Canada
For orders below $2000 taxes are covered under NAFTA (North American Free Trade Agreement). For orders above this amount there are nominal customs charges.
Customs and brokerage fees
There is no fee for any courier transportation over the international boarder. A $40.00 fee is applicable for all international LTL
The Finest In Wood Packaging for 20 Years!
Working with Ekan Concepts the last few years has been a positive experience as their service and quality are always excellent.Dave Knappett – Maple Orchard Farms
EKAN Concepts customer service is unmatched, prompt, courteous, and responsive. They are always willing to meet our requirements and have been a reliable, high quality vendor of ours for over a decade. We look forward to continuing a healthy partnership in the future.John E Patton – Jody Jazz
Teak & Twine has been lucky to work with EKAN Concepts since we were first founded. They were so patient and helpful with every aspect of our customization, and their customer service is top notch. Our customers love their beautiful wood boxes, and so do we!Teak & Twine LLC
We have been very satisfied with the quality of products we ordered from EKAN Concepts. As well, they worked with us to ensure a really quick turnaround time when warranted. Great products, great company.Bella Sabatina Teas
It’s a pleasure to work with EKAN Concepts. Their quality of product and attention to detail is on par with the high standards we hold ourselves to. They’re responsive and attentive from the R&D stage to the date of delivery. We wish all our packaging vendors could be this professional and reliable!Videri Chocolate
It’s always a pleasure to work with EKAN Concepts, great customer service, on time delivery and beautiful workmanship every time!Jeanie Peñalbert – D’Addario & Co
I am completely satisfied with my experience in dealing with EKAN Concepts. All of my orders have been fulfilled in a timely manner, and they always respond quickly to all emails. Their kindness goes a long way, and they far surpass all other vendors I deal with.Lucas Dahl – Seattle Tacoma Box CO
EKAN Concepts has been exemplary in their service and their product for our business. They stand behind their product but they also stand behind their customers! We needed an attractive but “rustic” natural looking container of all sizes. We could not be happier with all that EKAN Concepts provides!Riverside Cemetery
From the initial inquiry through the order process and shipping, EKAN Concepts quick response times, recommendations, great pricing, and quality products have been amazing. Thank you for the great work and support you have given us to make us look like stars to our clients.Stephanie Porter – Sunrise Identity
“I’ve been working with EKAN Concepts since 2017 for our custom wooden gift boxes, and I have been incredibly happy with the quality and service every single time. They always go above and beyond to make sure everything is right, are extremely friendly and responsive, and the product is second to none. You will not find a better and more ethical group of people.”Bon Vivant Gift Boxes
“At Litchfield Distillery, we were looking for a wooden box that would reflect the quality and brand image of our products. EKAN Concepts has been excellent to work with through the development stage to final versions. All deliveries have been on time, and the product has met our high expectations. We are proud to put our products in EKAN custom wood boxes.”Litchfield Distillery
“Quality boxes, great service and a fast turnaround! Our customers love the custom box that EKAN Concepts created, and they have been a huge hit in our line up.”Doc Hersons Natural Spirits
“The National Club is proud to use EKAN Concepts for our member and client gift packaging needs. We appreciate their commitment to using only all natural and sustainable resources in their unique line of modern and elegant personalized wooden boxing. Thank you for your continued prompt and courteous service!”The National Club